FAQS

Q: I have ordered my Last Straw product. Now what ?

A: We will send you an order fulfillment notification once your order has been processed.

Q: How long does it take to ship?

A: Once your order is shipped, you can expect a 10-14 business day shipping time for the United States.

Q: How long does international shipping take?

A: Once your order is shipped, you can expect a 14-20 day shipping time for international orders.

Q: How do I clean the travel straw?

A: Every Last Straw comes with its own cleaning brush which can be found in the Last Straw carrying case, and both the brush and container are Dishwasher safe. 

Q: Do Last Straw products work with to-go cup lids ?

A: The Last Straw's have been rigorously tested through multiple to go cup lids and works wonderfully! Our design ensures that the LastStraw will last!

Q: How do I put the straw back in the container ?

A: The Last Straw easily folds up when you need to put it back in its case.

Q: Has Last Straw's products been tested ?

A: Our Last Straw products have been thoroughly tested and meets our standards for quality and efficiency, ensuring a lifetime guarantee. 

Q: What’s your return policy?

A: Last Straw is 100% committed to providing our customers the best experience possible. We believe that our products are truely the last straw you'll ever need. However, if, for any reason, you are not satisfied with your order, we will offer you a 100% refund.

Q: Does my straw come with a warranty?

A: Last Straw strongly believes in our product. We offer customers a lifetime guarantee. If you ever have issues with your straw, we will replace it for free.

Q: What materials are used in the LastStraw ?

A: The outside of the straw is stainless steel and the inner elastic material is made from medical & food grade TPE tubing. Last Straw is latex-free.

Q: What grade of stainless steel are you using ?

A: Last Straw's products are constructed out of type 304 stainless steel.

Q: Can the straws be used for hot drinks ?

A: Absolutely! 

Q: Can I take the case apart to clean it ?

A: The carrying case does not break apart, but the case is very easy to clean: A little bit of soap and water will go a long way!

Q: How do I clean the Brushes?

A: The brush itself is dishwasher safe and does not need special treatment.